Rick Coles Interviewed on Small Talk, Big Returns on Singapore Radio’s 938live:
https://entertainment.xin.msn.com/en/radio/podcast/small-talk-big-returns-2

Successful Sales Techniques with Rick Coles (Part 1)
If you’re in sales, what can you do if you’re not meeting your quota? Are some salespeople just innately better than others? My guest claims it’s all a matter of creating an effective selling framework and listening more than speaking. In this edition, learn about the simplified sales process. Guest: Richard Coles of Coles Training International

Successful Sales Techniques with Rick Coles (Part 2)
Increasing your sales numbers is just a matter of creating an effective selling framework and listening more than speaking. In this edition, the importance of being able to convey the real value of your product/service to your potential customer. This goes beyond product knowledge. Find out what it entails. Guest: Richard Coles of Coles Training International

Successful Sales Techniques with Rick Coles (Part 3)
Increasing your sales numbers is a matter of creating an effective selling framework and listening more than speaking. But it is also about the “whole salesperson”. What does it take to be one? Guest: Richard Coles of Coles Training International

Successful Sales Techniques with Rick Coles (Part 4)
In-your-face selling rarely works. How can you improve your communication skills as a saleperson in order to adequately meet your clients’ needs and make them feel like you truly are providing value without the hardsell? Guest: Richard Coles of Coles Training International

Successful Sales Techniques with Rick Coles (Part 5)
Increasing your sales numbers is a matter of creating an effective selling framework and listening more than speaking. It requires being a good communicator and reading your client’s body language well to determine their interest then modifying your communication style to get them interested if they’re not. But what if it all fails? How can you deal with rejection and follow-up effectively in spite of it? Guest: Richard Coles of Coles Training International

Successful Sales Techniques with Rick Coles (Part 6)
In the final edition of a series on successful sales techniques, what are the most common mistakes salespeople make when closing a deal and how can they avoid them? Guest: Richard Coles from Coles Training International

From Singapore Radio’s 938live ‘Small Talk, Big Returns‘, four podcasts featuring Rick Coles as a guest:

Problem-Solving for Greater Workplace Success (Part 1)
‘Problem solving’ is the art of finding ways to get from where you want to be. The ‘problem’, therefore, is the gap between the present situation and a more desirable one. Problem solving includes the exploiting of opportunities and the creation of opportunities, as well as the more everyday sense of dealing with an unsatisfactory situation. Many companies lack systematic approaches to solving business issues.Find out how you can create a framework for creative problem-solving in your business. Guest: Richard Coles.

Problem-Solving for Greater Workplace Success (Part 2)
Our continuing series on problem-solving at the workplace. In this edition, some tools you can use to develop a problem-solving framework for your team.Guest: Richard Coles.

Problem-Solving for Greater Workplace Success (Part 3)
Our continuing series on problem-solving at the workplace. In this edition, more on the 8-step process to solve problems effectively and creatively. Guest: Richard Coles.

Problem-Solving for Greater Workplace Success (Part 4)
Our continuing series on problem-solving at the workplace. In this edition, how you can overcome the challenges that may arise during the eight-step problem-solving process. Also, more on the decision-making process. Guest: Richard Coles.

New Interview with Rick Coles on Channel News Asia.

“The most important single ingredient in the formula of success is knowing how to get along with people.”

March, 2012 I took part in a 2 part interview on networking and relationship building. Whether
you are seeking a new job, looking to create job security, or interested in building new client
relationships for your business, networking is now more important than ever.

In today’s tough world, it’s no longer enough to be a genius with great ideas. To get ahead, you
have to be able to communicate them effectively and use them to influence others. You have to
be able to connect!

Effective Networking – Part 4
If you want to impress investors and clients, experts say you should have a 30-second business pitch. Find out what should go into this 30-second pitch in this edition.
[audio:https://www.colestraining.com/wp-content/uploads/2012/04/Effective-Networking-4.mp3|titles=Effective-Networking-4]

Effective Networking – Part 5
To wrap up this series on Effective Networking, we’ll talk about about what NOT to do when you meet clients and investors. Here are some tips to avoid making some common mistakes.
[audio:https://www.colestraining.com/wp-content/uploads/2012/04/Effective-Networking-5.mp3|titles=Effective-Networking-5]

A large new collection of articles and a new page of testimonials have been added.

New Articles:

https://www.colestraining.com/media/articles/

New Testimonials:

https://www.colestraining.com/about-2/testimonial-documents/

Interview on BFM Radio Luala Lumpur on the subject of winning back customers.

Click here to listen.

Rick is interviewed by ‘Raise Your Game’ on Kuala Lumpur radio concerning Customer Service: the Differentiator on September 8th, 2011.

Click here to listen.