In these tougher times training needs should NOT be delayed or cancelled.  Now is actually the time to keep your staff Capital high.

Let’s take customer service as an example.

Reducing or shelving your training budget will delay any progress and improvements in your customer service initiatives. Therefore you are delaying customer satisfaction, loyalty, and retention. In other words you are losing money when you delay training.

Read the “Now is the Time for Training” article in the Articles section under Media for more in depth coverage of this topic by Rick.

Contact COLES TRAINING to discuss innovative methods of meeting your training needs economically and in timely manner.